Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Roselyn Lane.

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements concluded through the Roselyn Lane website.

By placing an order, the customer confirms that they have read, understood, and agreed to these Terms.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Product Information

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate and up to date.

However:

  • Minor variations in color, size, or appearance may occur due to lighting, screen settings, or manufacturing differences.

  • Typographical errors, pricing errors, or unintentional inaccuracies may occur.

Roselyn Lane reserves the right to correct any errors and cancel orders affected by obvious inaccuracies, even after order confirmation.

3. Orders & Payment

Orders are processed only after full payment has been received.

We accept multiple secure payment methods, which may vary by location. Customers are responsible for ensuring that their selected payment method is valid and available in their country.

If payment authorization fails or is reversed, we reserve the right to cancel the order.

We also reserve the right to refuse or cancel orders in cases of suspected fraud, unauthorized transactions, or abuse of our policies.

4. Processing & Delivery

  • Processing time: 1–3 business days

  • Estimated shipping time: 3–7 business days (depending on destination)

  • Orders are shipped directly from our international fulfillment partners

Delivery times are estimates and not guaranteed. Delays caused by customs, carriers, force majeure, or other circumstances beyond our control do not entitle the customer to compensation or cancellation.

Carrier tracking confirmation serves as proof of shipment and delivery.

5. Returns & Cancellations

All returns are subject to the terms outlined in our separate Return & Refund Policy.

Orders cannot be cancelled once processing has begun.

We reserve the right to refuse cancellations if the order has already entered fulfillment.

6. Liability

Roselyn Lane (Magalin) shall not be liable for:

  • Delays caused by shipping carriers or customs

  • Loss or damage during transit when tracking confirms delivery

  • Indirect, incidental, or consequential damages

Our total liability shall never exceed the purchase amount paid for the product in question.

Customers are responsible for providing accurate shipping information. Address errors must be reported within 24 hours of placing the order.

7. Intellectual Property

All content on the Roselyn Lane website, including but not limited to:

  • Text

  • Images

  • Logos

  • Branding elements

  • Product descriptions

is the intellectual property of Roselyn Lane and may not be copied, reproduced, distributed, or used without prior written consent.

Unauthorized use may result in legal action.

8. Complaints Procedure

Complaints must be submitted in writing to:

info@roselynlane.com

We aim to respond within 5 business days.

Customers are expected to provide clear documentation and order details to allow for proper investigation.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Canada.

Any disputes arising from or relating to these Terms shall be submitted to the competent court in Canada.